They eliminate the need to organize your information on multiple spreadsheets, streamlining and simplifying management. What are folders, and what do I use them for in My VMware?įolders in My VMware enable customers to manage and organize product license keys and support, and the users who have access to them, in ways that make the most sense to you. You can use your own corporate email to contact him or her directly. The Super User and Procurement Contact are noted in your account when you visit the Account Summary page. How can I find out who is the Super User for each account I am associated? Or, Super Users may call VMware Customer Service for assistance. The Super User can reassign his or her role within My VMware to any user associated to his or her account. New customers can identify the License End User on the purchase order, and that person becomes the Super User for the new entitlement account.Ĭan the Super User reassign his or her role?

Who designates the Super User and Procurement Contact for an account?

Request a renewal quote for support contracts.

Manage user rights and permissions for license key management and support details.

Create folders to better organize license keys.

View orders and support contract details.

View and manage product licenses and support details by account.

Permissions can be assigned by the Super User or Procurement Contact for the following activities: What permissions and rights are available with My VMware? Additional account permissions may be granted to users by the Super User or Procurement Contact. By default, all users are associated to at least one folder and have permission to download products associated to your account. The same person may act as Super User and Procurement Contact.Īll others are designated “users” with assigned permissions. Only Super Users can complete this function. However, the Procurement Contact is not able to validate users that change their email addresses.

A Procurement Contact is able to manage license keys and support on behalf of a specific account, and delegate and remove user permissions.

There can be only one Super User for each account, but the same person may serve as Super User for multiple accounts.

A Super User can manage license keys and users on behalf of an account, add and remove permissions associated with account users, add or remove users, and reassign the Super User role to another user.

'Super User' and 'Procurement Contact' are the only official roles in the My VMware environment:

User roles that are available with My VMware include:

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